Terms of Service

1. The Service

The Service means: (a) the public website (including, without limitation, pages such as the home page, /pricing, and /contact); and (b) the online AT Migrator application (including, without limitation, the environment made available at https://app.atmigrator.com) and any documentation, support, or professional services that we provide to you in connection with a purchase or written order, if any. The exact features available to you depend on your plan, product tier, and any agreement we sign with you.

We may modify the Service, including by adding, changing, or discontinuing features, provided that for paid subscriptions we will not materially reduce core functionality in a way that is inconsistent with a fair interpretation of the plan you paid for, except where we must do so for legal, security, or third-party-dependency reasons, in which case we will use reasonable efforts to provide notice where practicable.

2. Eligibility; binding your organization

You represent that you are of legal age to form a contract in your jurisdiction. If you use the Service for or on behalf of a company or other organization, you represent and warrant that you have authority to bind that entity, and “you” in these Terms will refer to that entity.

3. Your data; field values; attachments; metrics

Your ownership. As between you and AT Migrator, you retain all right, title, and interest in and to the data in your Airtable bases, your target PostgreSQL instance, and the data in systems you own (including your self-hosted storage, if you use that feature). The Service is a tool to help you migrate; you remain the owner of your content.

Migrated field and cell values — we do not store. We do not store your cell values or any other values from the fields you migrate (text, numbers, formula outputs, and the like) on our systems, except in transient or in-flight processing required to write that data to your PostgreSQL database or as the Privacy Policy otherwise describes. We never use the Service to maintain a long-term copy of your migratedvalues as a substitute for your own database.

Attachment files — by plan and self-hosted. Attachment files may be stored on our systems (or infrastructure operated for us) when your plan and settings require: on Free Trial and Starter, we may store those files to provide the Service. On Professional, Business, Enterprise, and other paid plans above Starter, we may store attachment files in the same way, unless you enable the self-hosted attachment option, in which case files are stored under your control and not retained by us in that path, as the Privacy Policy explains.

Product metrics. You agree that we may collect and use metrics such as record counts, field counts (including counts by type), and related job metadata to assist active migrations, monitor and debug jobs, and for later product and reliability analytics, billing, and security. Those metrics are not your cell or field values and are further described in the Privacy Policy. That analytics program does not limit the warranty disclaimers or limitations of liability in these Terms.

Data processing terms. If you (or your organization) are a “business” under applicable privacy law and you process personal information in the Service, you are generally responsible for your compliance as controller, including for attachments and self-hosted storage you configure. A separate data processing addendum (“DPA”) or enterprise agreement with detailed processing terms will apply only if we and you have executed it in writing. Unless and until a DPA applies, these Terms and the Privacy Policy set forth the parties’ understandings.

4. License to you

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable right to access and use the Service for your internal business purposes during the term of your access or paid subscription, as applicable. You will not, and will not attempt to, except as allowed by applicable law: (a) copy, sell, resell, rent, lease, or time-share the Service; (b) reverse engineer, decompile, or disassemble the Service, except to the minimum extent that restriction is prohibited by law; (c) probe, scan, or test the vulnerability of the Service, or breach any security or authentication measure; (d) use the Service in violation of law or the rights of others; (e) use the Service to develop a competing product; or (f) remove or alter any proprietary notice.

5. Your obligations; acceptable use

You will:

• Provide complete and accurate information when you register, purchase, or contact us, and keep credentials, API keys, and connection information confidential and up to date;
• Comply with Airtable’s and any other applicable third parties’ terms for services you use in connection with the Service;
• Ensure you have the rights and, where required, consents, to migrate data, including personal data or regulated data, and to comply with applicable data protection, export, sanctions, and industry requirements;
• Verify migration results, including in a non-production environment, before you rely on them for production or compliance;
• Use the Service only in compliance with all applicable laws and regulations.

You are solely responsible for the content and legality of your data, the configuration of your target systems, and your use of the outputs of the Service.

6. Third-party services and infrastructure

The Service interoperates with services and infrastructure not operated by us, including, without limitation, the Airtable platform, your selected PostgreSQL provider or instance, and optional integrations you enable (for example, object storage for attachments). Your use of those services is at your own cost and under those providers’ terms. We are not responsible for their availability, changes, or limits, or for any loss or corruption of data on those systems, except to the extent caused solely by our breach of these Terms and subject to the limitation of liability below.

7. Orders, plans, and payment

Standard plans and list pricing are set out on the Pricing page, subject to change for new sales. Fees, applicable taxes, billing frequency, and payment method are as shown at checkout or in an order form or other written agreement. Unless we agree otherwise in writing, all fees are non-cancellable and non-refundable except to the extent required by applicable law. If you fail to pay when due, we may suspend or limit access to paid features after reasonable notice, where the law allows.

8. Intellectual property

Our IP. The Service, including all software, user interface, and documentation, and our name and marks, are owned by us or our licensors. Except for the license in section 4, we grant you no other rights. Feedback you provide about the Service may be used by us without restriction or compensation to you, subject to the Privacy Policy as it applies to personal data.

Your IP. We claim no ownership of your data, as set out in section 3.

9. Warranties disclaimer

EXCEPT AS EXPRESSLY SET FORTH IN A SIGNED WRITING, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, AND NON-INFRINGEMENT. WE DO NOT WARRANT UNINTERRUPTED OR ERROR-FREE OPERATION, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVICE WILL MEET ANY REGULATORY OR COMPLIANCE OBLIGATION FOR YOUR INDUSTRY. YOU USE THE SERVICE AT YOUR OWN RISK.

10. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER AT MIGRATOR NOR ITS OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, OR SUPPLIERS WILL BE LIABLE FOR ANY (A) INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES; (B) LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL; OR (C) COST OF COVER, ARISING FROM OR RELATING TO THESE TERMS OR THE SERVICE, WHETHER IN CONTRACT, TORT, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL CUMULATIVE LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATING TO THE SERVICE OR THESE TERMS IN A CONTRACT YEAR WILL NOT EXCEED THE GREATER OF (I) THE AMOUNTS PAID BY YOU TO AT MIGRATOR FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE FIRST EVENT GIVING RISE TO THE CLAIM, OR (II) ONE HUNDRED U.S. DOLLARS (US $100) IF NO FEES WERE PAID. THIS LIMITATION APPLIES TO THE EXTENT PERMITTED IN YOUR JURISDICTION. SOME JURISDICTIONS DO NOT ALLOW EXCLUSION OR LIMITATION OF CERTAIN DAMAGES; IN THOSE JURISDICTIONS, OUR LIABILITY IS LIMITED TO THE FULLEST EXTENT ALLOWED.

11. Indemnity

You will defend, indemnify, and hold harmless AT Migrator and its officers, employees, and contractors from and against any claim, action, or proceeding brought by a third party, and from any resulting damages, costs, and reasonable attorneys’ fees, to the extent arising from: (a) your data; (b) your use of the Service in violation of these Terms; or (c) your violation of law, except to the extent finally awarded against us in connection with our gross negligence or willful misconduct.

12. Term; suspension; termination

These Terms apply from your first use of the Service and continue while you use the Service. We may suspend or restrict access to the Service, with or without notice, if we reasonably believe: (a) you have materially breached these Terms; (b) your use endangers the security or operation of the Service; or (c) we are required to do so by law. You may stop using the Service at any time. Provisions that by their nature should survive (including, without limitation, warranty disclaimers, limitations of liability, indemnity, and governing law) will survive termination.

13. Governing law; exclusive venue; class action waiver

Governing law. These Terms and any dispute or claim (including non-contractual disputes) arising from or in connection with them or the Service are governed by the laws of the State of Delaware, United States of America, without regard to conflict-of-law rules.

Venue. You and AT Migrator agree to the exclusive personal jurisdiction and (where consistent with local procedure) the venue of the state and federal courts located in Delaware, USA, and you waive any objection to jurisdiction or venue in those courts, except that either party may seek injunctive relief in any court of competent jurisdiction to protect its intellectual property or the security of the Service, where the law allows.

Class action waiver. WHERE PERMITTED BY APPLICABLE LAW, EACH PARTY WAIVES THE RIGHT TO PARTICIPATE IN A CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION AGAINST THE OTHER, AND, UNLESS PROHIBITED BY APPLICABLE LAW, EACH DISPUTE WILL PROCEED ONLY ON AN INDIVIDUAL BASIS.

The United Nations Convention on Contracts for the International Sale of Goods does not apply.

14. General

Entire agreement. These Terms, together with the Privacy Policy, any written order or enterprise agreement you and we have signed, and any DPA that applies, constitute the entire agreement between you and us regarding the Service, and supersede prior or contemporaneous communications on the same subject, except for fraud. If there is a conflict between an executed order / enterprise agreement and these Terms, the order / enterprise agreement will control with respect to the subject it covers, to the extent of the conflict.

Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms in connection with a merger, reorganization, sale of assets, or change of control. Any attempted assignment in violation of the foregoing is void.

Notices. We may provide notices to you at the email address you provide or through the Service. You may provide legal notices to us as described in section 16.

Severability; waiver; export. If any provision of these Terms is held invalid, the remaining provisions will remain in effect. Failure to enforce a provision is not a waiver. You represent that you are not a prohibited end user under U.S. or other applicable export and sanctions laws, and you will not use the Service in violation of those laws.

15. Contact

Questions about these Terms: use our contact page. For privacy matters, also see the Privacy Policy.

Legal notice. These Terms are a commercial agreement. They are not tailored to your specific legal or regulatory situation. You should have qualified counsel review them before relying on them for regulated or high-risk use cases.